Friday, September 27, 2013

Scheduled Maintenance

*Update 3 - Maintenance Results* We have successfully restored some combat log information that inadvertently became corrupted or lost. Everything on the site should be back to normal. We are currently re-generating the Statistics, which should be complete in a couple hours time. Please feel free to contact us if you notice any other issues. Thank you!

*Update 2* We are anticipating that the website and combat log upload capability from the ingame client will be restored tomorrow (30 Sept) in the afternoon to evening hours (EST). Thank you for your continued patience.

*Update* We have identified the issue causing some combat logs to appear incorrectly parsed. The repair process is ongoing and the website will remain unavailable until it completes. The ingame client server is currently available; however, no combat logs may be uploaded at this time. This process will take an extended amount of time. Thank you for your patience.

Hi everyone,

We will be performing some scheduled maintenance and database repair work in the next few hours to restore the missing combat logs that seemed to have disappeared after the server ownership transition, in addition to preparing for the 2.4 patch.

There will most likely be some downtime ranging from several hours to several days, depending on the severity of the database issues, so hang tight and bear with us this weekend as we get everything back to how it should be.

You can also expect a client app update within the next few days as well.

- The TORParse Team

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